Your first connection
Get one normal connection working before enabling advanced features.
Before connecting
- Open your account and confirm that it is active and has a valid, activated plan.
- Check downloads and system requirements, then get the official client for your system and architecture from the download center.
- Pause other VPNs, keep default settings and choose an available node.
A credited payment does not by itself confirm an active plan. If checkout was opened from a plan purchase, the system attempts to complete that purchase after payment; check funding and plan records before ordering again. After a standalone top-up, buy or activate the plan you need. See Plans, renewals and switching.
First sign-in to a custom client
Use email/password, an existing Access Token, or Sign in with Google when the client provides it. Google sign-in requires an existing account and support from both the client and website. Apple TV receives the account from your iPhone instead of repeating this flow on the TV.
Email/password and Google sign-in issue or reuse the client's dedicated token, shown on the Access Token page. Disable email/password sign-in for clients, under Client sign-in and security tips on that page, only blocks the password method; existing tokens, website sign-in and supported Google sign-in remain available. See first sign-in and account security.
Choose your device
↔ Swipe left or right to see all columns
| Device | Guide |
|---|---|
| iPhone / iPad | oixCloud setup |
| Apple TV | Apple TV and sync |
| Windows / macOS / Android / Linux | FlClash for oixCloud setup |
| OpenWrt router | OpenClash |
| Merlin router | oixClash |
| A Mac using Surge | Surge helper |
Verify
Open the service you intend to use, then check traffic or connection records. A VPN icon or an enabled switch alone does not prove that the destination works.
If it fails, follow troubleshooting. Avoid changing your node, DNS, routing mode and subscription options all at once.