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Troubleshooting ​

Start with the symptom, then contact support with useful evidence.

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I want to…Guide
Resolve sign-in, missing nodes or browsing failuresConnection and speed troubleshooting
Investigate limits despite remaining trafficLimits and recovery conditions
Repair a missing DLL on WindowsFlClash for oixCloud: missing DLL repair
Inspect oixCloud requests and routesRequests and diagnostics
Run FlClash for oixCloud network checksNetwork checks and connections
Submit errors, logs and reproduction stepsContact support with useful details

Change one condition at a time

Compare the same destination before and after each change. Record the node, time and exact error; avoid changing nodes, DNS and mode together.

Check each guide for feature and platform scope

Illustration

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